Mark Osborn is Chief Technology Officer at Gladstone Software, where he leads the strategy and delivery of scalable, secure platforms serving the UK leisure sector. He has led the shift from legacy systems to cloud native architecture in Azure, improving resilience, performance and cost efficiency while supporting rapid customer growth. Mark has also driven the development of modern data and AI capabilities, enabling faster insight and practical, real world applications of AI. With a track record of building high performing engineering teams across multiple regions, he focuses on creating transparent, accountable technology environments that support trust, better decisions and sustainable innovation.